Privacy Policy
Effective October 22, 2026
This Privacy Policy explains how VowSeat (“VowSeat,” “we,” “us,” or “our”) collects, uses, and protects information when you use vowseat.com and the VowSeat wedding-seating service.
Information we collect
- Account information: your email address and authentication information.
- Wedding information: couple names, wedding date, venue, seating-chart settings, table names, guest names, seating assignments, access code, and an optional couple photo.
- Payment information: purchase status, selected package, Stripe customer and transaction identifiers. Stripe processes card details; VowSeat does not store full card numbers.
- Usage information: page visits and product actions, such as opening the planner, starting a seating chart, selecting an upgrade, or creating a QR code. Before sign-in, we use a randomly generated browser identifier to estimate anonymous visitors. When an account holder signs in, we may associate account visits and activity times with that account email for security, customer support, and business analytics. We also use Meta Pixel to measure advertising performance and actions such as account creation, checkout starts, and purchases. Meta may receive browser, device, cookie, IP-address, page, and event information under its own privacy terms. We do not send guest-list information or wedding details through these analytics events.
- Technical information: information your browser or service providers may supply, such as device, browser, IP address, logs, and security events.
- Support communications: messages you send to our support team.
How we use information
We use information to create and secure accounts, save seating plans, provide the guest seat finder, process and verify purchases, enforce package limits, understand how VowSeat is used, improve the service, provide support, prevent misuse, maintain the service, and comply with legal obligations.
How we share information
We share information only as needed with service providers that help operate VowSeat, including Supabase for authentication, database, and usage analytics services, Stripe for payment processing, Meta for advertising measurement, and website infrastructure providers. We may also disclose information when required by law, to protect rights and safety, or as part of a business transfer. We do not sell wedding or guest information.
Your responsibilities
You are responsible for having an appropriate reason and permission to enter guest information into VowSeat. Avoid entering sensitive information that is not necessary for seating arrangements.
Retention and deletion
We retain information while your account or wedding plan remains active and as reasonably needed for service, security, tax, dispute, and legal purposes. To request deletion of your account and wedding data, email support@vowseat.com. Some transaction records may be retained when legally required.
Security
We use reasonable administrative and technical safeguards, including authenticated accounts and database access controls. No online service can guarantee absolute security, so protect your email account and wedding access code.
Children
VowSeat is intended for adults planning weddings and is not directed to children under 13. Do not use the service to collect unnecessary information about children.
Your choices and rights
You may request access, correction, or deletion of your information by contacting us. You can also use browser privacy controls or advertising preferences provided by Meta to limit cookies and personalized advertising. Additional privacy rights may apply depending on where you live.
Changes
We may update this policy as VowSeat changes. We will post the revised policy here with a new effective date.
Contact
Questions or privacy requests: support@vowseat.com.